Privacy policy

Effective Date: May 27, 2026
Last Updated: July 21, 2026

Protecting your privacy is important to Z-Axis Wear. This policy explains how we collect, use, and disclose your personal information.

1. ACCEPTANCE OF TERMS
By using our website, you consent to our collection, use, and disclosure of your personal information in accordance with this policy.

2. INFORMATION WE COLLECT

Non-Identifiable Information:
• We automatically collect certain non-identifiable information (IP address, browser type, access times, pages viewed)
• This information is used for website administration and improvement
• It may be disclosed to others and archived for future use

Cookies:
• Our website uses cookies to enhance your browsing experience
• Cookies help us recognize you as a previous user
• You may decline cookies, but this may affect your ability to use certain features

Personal Information:
• You may voluntarily provide personal information (name, email, shipping address, phone number)
• This information is used to process orders and communicate with you
• It is always your choice whether to provide this information

3. HOW WE USE YOUR INFORMATION

We use your personal information to:
• Process and fulfill your orders
• Communicate about order status and customer service
• Send promotional emails (only if you opt in)
• Improve our website and services

4. PAYMENT SECURITY

Important Note:
• Our servers do not store or process credit card numbers
• All financial transactions are securely processed through PayPal
• Your payment information is protected by PayPal's security systems

5. HOW WE DISCLOSE YOUR INFORMATION

Service Providers:
• We share information with PayPal (payment processing)
• We share information with shipping carriers (delivery)
• These providers must protect your privacy

Legal Requirements:
• We may disclose information to comply with laws
• We may disclose information in response to court orders or subpoenas

6. CHILDREN'S PRIVACY

• We do not knowingly collect information from children under 13
• Our products are intended for purchase by adults
• If you are under 13, please do not use our website

7. ACCESSING YOUR INFORMATION

You may:
• Request access to your personal information
• Request corrections to ensure accuracy
• Contact us at: support@z-axiswear.com

8. THIRD-PARTY LINKS

• Our website may contain links to other websites (e.g., PayPal)
• We are not responsible for their privacy practices
• We encourage you to read their privacy policies

9. UNSUBSCRIBING

You may unsubscribe from marketing emails:
• Click the "unsubscribe" link in any email
• Or contact us directly at support@z-axiswear.com

10. POLICY CHANGES

• We may update this policy from time to time
• Changes will be posted on this page with an updated date
• Your continued use of the website constitutes acceptance of changes

11. CONTACT US

Email: support@z-axiswear.com
Phone: +86 151 9828 3657
Monday - Friday: 9:00 AM - 6:00 PM PT
Response Time: We will respond within 1-2 business days
Weekend Inquiries: Messages received on weekends or holidays will be addressed on the next business day.
Legal Entity: Shangrao Wuyang E-Commerce Co., Ltd.
Registered Address: Building 24, Jiangxi Huigu Sanitary Ware Industrial Park, south of Industrial 19th Road, Industrial Park, Yanshan County, Shangrao City, Jiangxi Province, 334500, China

We're here to help and appreciate your business!