Privacy policy
Effective Date: May 27, 2026
Last Updated: August 12, 2026
Protecting your privacy is important to Z-Axis Wear, operated by Shangrao Wuyang E-Commerce Co., Ltd. This policy explains how we collect, use, and disclose your personal information.
1. ACCEPTANCE OF TERMS
By using our website, you consent to our collection, use, and disclosure of your personal information in accordance with this policy.
2. INFORMATION WE COLLECT
Non-Identifiable Information:
• We automatically collect certain non-identifiable information (IP address, browser type, access times, pages viewed).
• This information is used for website administration and improvement.
• It may be disclosed to others and archived for future use.
Cookies:
• Our website uses cookies to enhance your browsing experience.
• Cookies help us recognize you as a previous user.
• You may decline cookies through your browser settings, but this may affect your ability to use certain features.
Personal Information:
• You may voluntarily provide personal information (name, email, shipping address, phone number).
• This information is used to process orders and communicate with you.
• It is always your choice whether to provide this information.
3. HOW WE USE YOUR INFORMATION
We use your personal information to:
• Process and fulfill your orders.
• Communicate about order status and customer service.
• Send promotional emails (only if you opt in).
• Improve our website and services.
4. PAYMENT SECURITY
Important Note:
• Our servers do NOT store or process credit card numbers.
• All financial transactions are securely processed through official payment gateways (e.g., PayPal).
• Your payment information is protected by PayPal's security systems.
5. HOW WE DISCLOSE YOUR INFORMATION
Service Providers:
• We share necessary information with payment processors (e.g., PayPal) and shipping carriers for delivery.
• These providers are obligated to protect your privacy.
Legal Requirements:
• We may disclose information to comply with laws or in response to legal processes and court orders.
6. CHILDREN'S PRIVACY
• We do not knowingly collect information from children under 13.
• Our products are intended for purchase by adults.
• If you are under 13, please do not use our website.
7. ACCESSING YOUR INFORMATION
You may:
• Request access to your personal information.
• Request corrections to ensure accuracy.
• Contact us: support@z-axiswear.com
8. THIRD-PARTY LINKS
• Our website may contain links to other websites (e.g., PayPal).
• We are not responsible for their privacy practices.
• We encourage you to read their privacy policies.
9. UNSUBSCRIBING
You may unsubscribe from marketing emails:
• Click the "unsubscribe" link in any email.
• Or contact us directly at support@z-axiswear.com
10. POLICY CHANGES
• We may update this policy from time to time.
• Changes will be posted on this page with an updated date.
• Your continued use of the website constitutes acceptance of changes.
11. CONTACT US
• Email: support@z-axiswear.com
• Phone: +1 510-389-7518
• Monday – Friday: 9:00 AM – 6:00 PM PT
• Response Time: We will respond within 1–2 business days.
• Weekend Inquiries: Messages received on weekends or holidays will be addressed on the next business day.
• Legal Entity: Shangrao Wuyang E-Commerce Co., Ltd.
• Registered Address: Building 24, Jiangxi Huigu Sanitary Ware Industrial Park, south of Industrial 19th Road, Industrial Park, Yanshan County, Shangrao City, Jiangxi Province, 334500, China
• US Operations & Support Center: 4PX US Operations Center, 18800 Amar Rd, Bldg C, Walnut, CA 91789, USA
We're here to help and appreciate your business!