Privacy policy

Effective Date: May 27, 2026
Last Updated: May 27, 2026

At Z-Axis Wear ("we," "us," or "our"), we respect your privacy. This Privacy Policy explains how we collect, use, disclose, and protect your personal information when you visit our website or purchase our custom printed T-shirts and digital print apparel.

By using our website, you agree to the terms of this Privacy Policy.

Table of Contents

  1. What Personal Information We Collect
  2. What We Do NOT Collect
  3. Sources of Personal Information
  4. How We Use Your Personal Information
  5. How We Disclose Your Personal Information
  6. Your Privacy Rights (Including California Residents)
  7. Opt-Out Preference Signals (Global Privacy Control)
  8. No Dark Patterns
  9. Third-Party Websites and Links
  10. Children's Data
  11. Information Security and Retention
  12. International Transfers
  13. Changes to This Privacy Policy
  14. Related Policies
  15. Contact Us

1. What Personal Information We Collect

When we use the term "personal information," we mean information that identifies you or can be reasonably associated with you. Personal information does not include anonymous or de-identified information.

Depending on how you interact with us, we may collect the following categories of personal information:

Category Examples
Contact Information Name, billing address, shipping address, email address, phone number
Account Information Username, password, preferences, settings (if you create an account)
Transaction Information Items you browse, add to cart, purchase, return, or cancel; past order history
Communications with Us Customer support inquiries, emails, feedback
Device & Usage Information IP address, browser type, device identifiers, how you interact with our site

We do not collect sensitive personal information as defined under California law (such as Social Security numbers, precise geolocation, or biometric data), nor do we use automated decision-making technology (ADMT) to make significant decisions about consumers.

2. What We Do NOT Collect

We do not directly collect, store, or process your credit card or debit card numbers.

All payments are processed securely through PayPal. Your full financial information is handled by PayPal and is never shared with us. PayPal acts as an independent data controller with respect to your payment information. For details, please refer to the PayPal Privacy Statement.

3. Sources of Personal Information

We may collect personal information from:

  • Directly from you – when you place an order, create an account, or contact us
  • Automatically – through cookies and similar technologies when you browse our site
  • From service providers – such as PayPal for payment confirmation
  • From third parties – as permitted by law

4. How We Use Your Personal Information

We use your personal information for the following purposes:

  • To process and fulfill your orders (custom printed T-shirts and non-custom items)
  • To communicate with you about orders, shipping, returns, or customer support
  • To improve our website and shopping experience
  • For fraud prevention and security
  • To comply with legal obligations

We do not sell your personal information to third parties.

We do not use your personal information for automated decision-making that produces legal or similarly significant effects.

5. How We Disclose Your Personal Information

We may share your personal information with:

Recipient Type Purpose
PayPal Payment processing (we do not store your card details)
Shipping carriers To deliver your order (e.g., USPS, UPS, FedEx)
IT and service providers Website hosting, email services, analytics
Legal authorities When required by law or to protect our rights

We do not share your information with third parties for their own marketing purposes. We do not sell or share personal information for cross-context behavioral advertising.

6. Your Privacy Rights (Including California Residents)

Depending on where you reside, you may have the following rights regarding your personal information under the California Consumer Privacy Act (CCPA), as amended by the California Privacy Rights Act (CPRA):

Right Description
Right to Know Request disclosure of the categories and specific pieces of personal information we have collected about you
Right to Delete Request deletion of your personal information
Right to Correct Request correction of inaccurate personal information
Right to Opt-Out Opt out of the sale or sharing of your personal information (we do not sell or share)
Right to Non-Discrimination We will not discriminate against you for exercising any of your privacy rights

For California residents: To exercise any of these rights, please contact us at support@z-axiswear.com with "CCPA Request" in the subject line. We will verify your identity before responding and will respond within 45 days as required by law.

We do not sell or share personal information of California residents, so no opt-out mechanism is required. However, we honor opt-out preference signals as described in Section 7 below.

7. Opt-Out Preference Signals (Global Privacy Control)

We recognize and honor opt-out preference signals sent by your browser or device, such as Global Privacy Control (GPC).

When we detect such a signal, it will be treated as a valid request to opt out of the sale or sharing of your personal information. Since we do not sell or share personal information, the signal will confirm that no selling or sharing occurs.

We provide a clear indication on our website when an opt-out preference signal has been processed (e.g., "Opt-Out Request Honored" or a visual indicator).

8. No Dark Patterns

We do not use "dark patterns" – manipulative or deceptive design techniques – to influence your privacy choices.

  • Opt-out options are presented as clearly and prominently as opt-in options
  • Consent mechanisms use plain, straightforward language
  • You can withdraw consent at any time with the same ease as giving it

9. Third-Party Websites and Links

Our website may contain links to third-party websites (e.g., PayPal). We are not responsible for the privacy practices or content of such sites. We encourage you to read their privacy policies.

10. Children's Data

Our Services are not directed to children under the age of 13. We do not knowingly collect personal information from minors.

Consistent with US state privacy laws (including CCPA and COPPA), we do not sell or share personal information of consumers under 16 years of age. If you believe a child has provided us with personal information, please contact us immediately.

11. Information Security and Retention

Security

We implement reasonable security measures to protect your information. However, no method of transmission over the Internet is 100% secure.

Retention Period

We retain your personal information only as long as necessary to fulfill the purposes outlined in this Privacy Policy, or as required by law:

Data Type Retention Period
Order information 5 years (for tax and legal compliance)
Customer support inquiries 2 years
Account information Until you delete your account
Website usage data 12 months

After the retention period, your personal information will be securely deleted or anonymized.

12. International Transfers

Your information may be transferred to and processed in:

  • China – where our fulfillment and return facility is located
  • United States – where our business is operated

By using our Services, you consent to this transfer. We ensure appropriate safeguards are in place to protect your information during international transfer.

13. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. The latest version will be posted on this page with the effective date at the top.

If we make material changes, we will notify you by:

  • Posting a notice on our website
  • Sending an email to the address associated with your account (if applicable)

We encourage you to review this policy periodically.

14. Related Policies

We encourage you to review all of our policies to fully understand how we operate and your rights as a customer:

Policy What It Covers
Shipping Policy Processing times, delivery estimates, free shipping threshold ($59+), and non-refundable shipping fees
Return & Refund Policy 14-day return window for non-custom items, return address in China, partial refund options (with destruction photo), and non-refundable shipping fees
Payment Policy Accepted payment methods (PayPal only), coupon codes, currency (USD), and security
Custom Policy Custom printed T-shirt design requirements, 6-hour cancellation window, and quality guarantees

These policies are available on our website and may be updated from time to time. By using our Services, you agree to all applicable policies.

15. Contact Us

If you have any questions about this Privacy Policy or wish to exercise your privacy rights:

Website: Z-Axis Wear
Email: support@z-axiswear.com
Phone: +86 15198283657
Company: Shangrao Wuyang E-Commerce Co., Ltd.
Business License: 91361124MACE40B626
Business Address:
Industrial Park
Yanshan County, Shangrao City
Jiangxi Province, 334500
China
Business Hours:Monday – Friday, 9:00 AM – 6:00 PM (Pacific Time / GMT-08:00)

For privacy-related requests, please include "Privacy Request" in the subject line.

We aim to respond to all privacy inquiries within one business day.

— The Z-Axis Wear Team