Payment Policy

Effective Date: May 27, 2026
Last Updated: August 12, 2026

At Z-Axis Wear, operated by Shangrao Wuyang E-Commerce Co., Ltd., we strive to make your shopping experience as secure and seamless as possible. Please review our payment guidelines below.

ACCEPTED PAYMENT METHODS
We currently accept payments securely processed through PayPal. Through PayPal's secure gateway, you can pay using:
• Your PayPal Account balance or linked bank account.
• Major Credit/Debit Cards (Visa, Mastercard, American Express, Discover) via PayPal's secure Guest Checkout.

PAYPAL CHECKOUT PROCESS
When you select PayPal at checkout, you will be securely redirected to the official PayPal payment page. There, you can confirm your payment by logging in with your PayPal username and password.

CHECKING OUT WITHOUT A PAYPAL ACCOUNT
You do not need a PayPal account to complete your purchase. Simply select "Pay with Debit or Credit Card" on the PayPal page. You will be directed to a secure form to enter your card details directly.

Security Note: For your maximum protection, Z-Axis Wear does not collect, store, or process raw credit card numbers on our servers. All financial data is handled exclusively by PayPal using industry-standard encryption protocols.

IMPORTANT: SHIPPING ADDRESS
If you pay via your PayPal account, your order will be shipped to the primary address registered with your PayPal account. Please ensure your PayPal shipping address is correct before completing the payment. If you need to ship to a different address, please update it in your PayPal account prior to checkout, or contact our support team immediately after placing your order.

COUPON CODES & DISCOUNTS
You can apply promotional coupon codes to your order at checkout. Enter your code in the designated "Discount code" field and click "Apply". The discount will automatically adjust your order total.
Please note: You must click "Apply" before proceeding to the next step, otherwise the discount will not be reflected. Only one valid coupon code can be used per transaction, and codes cannot be applied retroactively.

CURRENCIES & US STATE SALES TAX

  • Pricing & Currency: All product prices listed on our website are net prices in USD (excluding tax). If your bank account or credit card is denominated in a different currency, PayPal or your issuing bank will handle the currency conversion, which may include a standard foreign transaction or conversion fee determined by your financial institution.

  • US State Sales Tax: Because US tax laws vary by region, any applicable US State Sales Tax will be calculated dynamically on the checkout page based on your specific shipping address. The total amount at checkout is final.

CONTACT US
For any questions regarding payments or billing, please contact our customer support team:

• Email: support@z-axiswear.com
• Phone: +1 510-389-7518
• Monday – Friday: 9:00 AM – 6:00 PM PT
• Response Time: We respond within 1–2 business days.
• Weekend Inquiries: Messages received on weekends or holidays will be addressed on the next business day.
• Legal Entity: Shangrao Wuyang E-Commerce Co., Ltd.
• Registered Address: Building 24, Jiangxi Huigu Sanitary Ware Industrial Park, south of Industrial 19th Road, Industrial Park, Yanshan County, Shangrao City, Jiangxi Province, 334500, China
• US Operations & Support Center: 4PX US Operations Center, 18800 Amar Rd, Bldg C, Walnut, CA 91789, USA